Understanding Personality Types in the Workplace: Part 2, “The Motivator”

This is the second part of a four-part series on understanding the different personality types in the workplace. Knowing how each general personality type thinks and reacts to things can go a long way towards building effective rapport and uncovering needs much more easily, two vital components of any sales conversation. We have already talked Understanding Personality Types in the Workplace: Part 2, “The Motivator”

3 Questions to Ask When Choosing a CRM Software Solution Provider

One of the most important tools for a company seeking to become customer-focused, instead of product-focused, is customer relationship management (CRM) software. For many businesses, CRM software is their central platform for customer data, marketing campaigns, customer service notes, sales forecasting, and pipeline management — forming the core of all sales activities. With so many 3 Questions to Ask When Choosing a CRM Software Solution Provider

Solution Selling: Beyond the Buzzword

Sales trainers love buzzwords. From the ubiquitous “trusted advisor,” to the (thankfully) retired “interfacing,” to the relatively new “challenger sales” and “insight sales,” it seems that there is always some new term that pops up that promises to revolutionize sales and wash the slate clean of the old methods. A bit of critical thinking reveals Solution Selling: Beyond the Buzzword