Honest customer feedback is often a key factor in determining flaws in a business process or forming the kind of customer relationships which endure marketplace ups and downs. Here are a few approaches to obtaining relevant feedback and making customers feel both welcome and appreciated. Create a Feedback Process When creating a customer survey or … Business Growth through Honest Customer Feedback
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B2B sales training
Although B2B Sales Training will help any sales team boost acquisitions, speed up the sales cycle and improve add-on business, maximizing the ROI of your training investment is all about boosting training effectiveness. Failure to optimize your sales training approach leads to wasted money and a team of salespeople who think training is a big waste … How to Get the Most Out of Your B2B Sales Training
No phone call is more intimidating for inexperienced sales people than the cold sales calls to a prospect unfamiliar with them or their company. A salesperson always hopes for the best reception when punching in phone numbers for sales calls. Sometimes, however, salespeople must motivate themselves into a spirit of unflinching bravado so they can … 7 Tips to Great Cold Calls – Sales Calls
When a firm “graduates” from a small business to a midsized one, a lot of new challenges arise — including the fact that sales training must usually become formalized to meet the demands of a larger staff and a bigger competitive landscape. One problem with this is that the “personal touch” is often lost, and … B2B Sales Training – 5 Keys to Make It Work for Your Medium Sized Business
Social networking keeps growing, and despite Facebook’s recent spotty IPO, businesses continue to flock to it and other platforms to extend their marketing efforts and engage on a deeper level with their prospects. The king of social media for B2B professionals, however, is not Facebook, but LinkedIn, which proves especially popular with recruiters and job … How to Become a LinkedIn Rockstar and Grow Your Business
Knowing what sort of personality you are dealing with has an impact on your sales process. Understanding how to approach different personalities requires an assessment on your part, and that assessment will drive your choices when it comes to communication, style, and timing. Just as there are no two snowflakes that are alike, people are … Personality Types: How They Impact Your Sales Process
After reviewing over 15 branded sales methodologies, we found that in the spectrum of sales training methodologies, the training is oriented from transactional sales (very short sales cycle times) to very complex sales with long sales cycle times (years). According to one methodology, you can teach anyone to sell. Perhaps true, but how well? One of the … Sales Training That Will Stick
Meryl Streep was probably (arguably) born a very talented woman. But it is her focus and mindset that pushed her to be one of today’s leading ladies. The same goes for a stellar salesperson. You can be naturally gifted and have a way with talking to people, but you must be in the correct mindset … How to be in the mindset of a top salesperson
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