Business Growth

Happy customers lead to a thriving business, which is why the topic of gathering and using customer feedback is a regular topic in sales training.  By finding out what customers like and don’t like through a variety of feedback methods, a business can get insight about how to make adjustments. Studying the good feedback as … How to Improve your Business through Customer Feedback?

Clients have expectations about every aspect of business: the product, the process used to serve customers, and the people doing the serving. Excel in all areas and customers will not only stick with you over time, but they will become your advocates and speak highly of you to other potential clients. Fail to meet expectations, … How Important is Meeting and Exceeding Customer Expectations?

  When it comes to sales and marketing performance, a team is only as good as its leader. While the skills of your team might make your job a little easier, your leadership drives the team and pushes them to succeed. These five tactics will help you bolster your sales and marketing teams and achieve better … 5 Tips for Leading Strong Sales and Marketing Teams

New customers are the lifeblood of any firm, even those doing lots of current business. After all, one never knows when existing clients are going to go elsewhere or cut their order volume. Rather than chase prospects, salespeople can have leads flock to them by making great offers. Consider the following three strategies. 1.      Give … Three Keys to Great Offers that Attract New Leads

A master salesperson never stops learning; he refines and adapts his techniques to be ready for any situation and prospect. However, the basic and best practices of top salespeople can be learned early and should be collected and distributed to a sales team in the form of a sales playbook. Every sales department leader should … Sales Playbook: 10 Key Items to Include

When it comes to sales, many would like to believe there is a magical formula or method that will fix the sales woes of any business. This simply isn’t true — though assembling an all-star sales team can’t hurt. Even Fortune 500 sales can turn into a rollercoaster from time to time. Giants, such as … Sales Areas Even Fortune 500 Companies Struggle With

Anyone who has turned on the television in the middle of the night has seen them—the infomercial. Your first thought might be to dismiss these sometimes silly and absurd little product promotions. However, infomercials are a big business and an excellent way to spur sales growth. That’s why you see so many of them — … Infomercials: A Winner for Sales Growth

With advances in cloud technologies and Software-as-a-Service affordability, CRM is quickly shifting from a luxury for large businesses to an essential. Though choosing and implementing a CRM sales solution for your business has its difficulties, the long term benefits are indisputable. One of the most useful aspects of CRM is keeping accounts (and revenue) in … How CRM Saves Sales When a Salesman Leaves

Training, tools and proper processes will help any sales team improve. Unfortunately, there is one major consideration that you have no control over—sales aptitude. Some people are simply better at sales than others are. Any firm who has hired a dud is painfully aware of this. Poor performers suck the energy out of a sales … Does HR Help You Hire Star Salespeople?

Since the sales business is the relationship business, social media can significantly increase upsales for current customers. Social platforms encourage steady, repetitive and interactive relationships with customers – but in a low-pressure, fast and enjoyable way. Salespeople can share advice, stories, product updates, product research and sales promotions. They can also solicit feedback from current … How Social Media Selling Can Help You Up-Sell Current Customers