Business Growth

A master salesperson never stops learning; he refines and adapts his techniques to be ready for any situation and prospect. However, the basic and best practices of top salespeople can be learned early and should be collected and distributed to a sales team in the form of a sales playbook. Every sales department leader should … Sales Playbook: 10 Key Items to Include

With advances in cloud technologies and Software-as-a-Service affordability, CRM is quickly shifting from a luxury for large businesses to an essential. Though choosing and implementing a CRM sales solution for your business has its difficulties, the long term benefits are indisputable. One of the most useful aspects of CRM is keeping accounts (and revenue) in … How CRM Saves Sales When a Salesman Leaves

Whether employees directly sell products and services or not, managers should develop the attitude that they nonetheless are “selling” the company at all times, no matter if they are secretaries, the computer guy, or service desk workers. The customer can be inspired to buy based on any exposure — and that exposure should reinforce the … How to use your entire organization for sales and marketing process improvement

Modern buyers are not as dependent on salespeople as before. They self-educate, research and meticulously compare when it comes to product and brand information online. Because of this, salespeople are involved less and less in the early stages of the buying cycle for most B2B prospects. In fact, according to the Corporate Executive Board (CEB) company, buyers are 57 percent done with the sales process before seeking out a salesperson.  To combat … Learn How to Sell From How You Buy – Matching Your Sales Process to the Buyers Process

You know, sales isn’t as hard as you might think. The fundamentals are few. It’s the application that leaves a lot to be desired. That is where sales training comes in. Trainers like myself mostly work on motivating people to apply a handful of skills, many of which they already know. Most of the barriers … How to Improve Sales in 5 Easy Ways

Customer feedback provides key direction to business owners, shaping the future decisions and encouraging product improvement or product experimentation. Figuring out how, when and what tools to use to gather customer feedback can be daunting. However, customer feedback training can prepare any salesperson with the right tools and tactics to get the most useful responses … Customer Feedback – How Often and What to Ask

Aborted deals, failed presentations, customer resistance and losing a deal to a competitor are natural hazards of any sales job. Yet, positive energy is so essential to winning over the next customer that salespeople can’t afford to get the blues. The best sales people are self-motivated, but let’s face it: there are times when everyone … How to Keep Your Sales Team Motivated

Right about this time of year is when the New Year’s resolutions so earnestly made a few weeks ago start to fall apart, as old patterns kick back in. The best way to avoid this, short of a Herculean increase in willpower and discipline, is to enlist some outside help to keep you on track. … Transform Your Sales Force and Your Business in 2014

A lot of effort and expense goes into procuring sales leads. In fact, the entire advertising and marketing industries could be said to exist solely to create them in one form or another. As sales professionals, we could do a lot better for our companies and our own personal financial futures if we could manage … Five Essentials for Managing Your Sales Leads in 2014

From 2012 to 2013, the number of pages that LinkedIn viewers interacted with grew by a whopping 63%. Because of the potential for more growth, and its positioning as more “serious” than other social media platforms, LinkedIn has become a prime hunting ground for business professionals in every market. Here are a few tips on … How to Add LinkedIn to Your Sales Process and Boost Sales